LYB Terms and Conditions

  1. The Love Your Body™ Card is issued by and remains the property of The Body Shop. The Body Shop reserves the right to decline, issue and withdraw the Love Your Body™ Card at any time.
  2. The Love Your Body™ Card is non-transferable and can only be used in The Body Shop stores.
  3. All participants in The Love Your Body™ scheme must be resident in territories forming part of the Common Monetary Area.
  4. The Love Your Body™ Card is only valid in South Africa, Namibia and Botswana and may not be used in conjunction with any other The Body Shop Card.
  5. To earn Points for a transaction, the Love Your Body™ Card must be presented at the checkout when requested, otherwise the transaction cannot be recorded nor any Points awarded.
  6. The Body Shop reserves the right to make certain products exempt from earning Points.
  7. One Point is allocated for every R10 spent.
  8. Collection periods are usually every three months of the calendar year but may vary at The Body Shop’s sole and absolute discretion. Any change in dates will be advertised in-store.
  9. Rewards, in the form of Love Your Body™  Rewards Vouchers, will be mailed with a statement to customers who have accumulated more than 50 Points at the end of each three-month collection period.
  10. Love Your Body™  Rewards Vouchers can be used at any time.  Rewards Vouchers cannot be exchanged for cash and no change will be given.
  11. The level of reward will be based on the total number of Points that a member has earned by the end of the last day of a collection period.
  12. The redemption value of Points may change at any time at the discretion of The Body Shop management. A change shall not affect Points issued prior to the date of change.
  13. Love Your Body™  Rewards Vouchers may be redeemed only on production of a Love Your Body™ Card bearing the same card number as that printed on the voucher(s).
  14. Love Your Body™ Points are not earned on purchases of The Body Shop gift vouchers and  Rewards Vouchers cannot be exchanged for The Body Shop gift vouchers.
  15. Love Your Body™  Rewards Vouchers are valid for a year from date of issue.
  16. The Body Shop reserves the right to alter or amend the conditions of operation of the Love Your Body™ Card scheme, or to terminate the scheme at any time without notice. No alteration, amendment or termination of the scheme will affect any  Rewards Vouchers that have been issued on the basis of accumulated Points at the time.
  17. The promoter of the Love Your Body™ Card is The Body Shop.
  18. The Body Shop shall be entitled to sell, cede, assign, delegate or in any other way alienate or dispose of any or all of its rights and obligations under the Love Your Body™ Card without your prior approval.
  19. Any abuse of the Love Your Body™ Card by any person whatsoever constitutes a criminal offence and The Body Shop reserves the right to cancel such person’s membership and withhold the issuing of any  Rewards Vouchers which may become due as a result of such abuse.