Terms and Conditions

Returns & Exchanges Policy

We will gladly refund or exchange any item returned to us in a saleable condition and in its original packaging within 30 days of purchase, provided you can present us with the original till slip. Should you not have the till slip, we will be happy to exchange your purchase at the current system price.

We regret to inform you that no refunds will be provided on Gift Voucher sales.

Ownership - Operator

The site (the "Site") is owned and perated by NEW CLICKS HOLDINGS LIMITED a company duly incorporated under the laws of South Africa , registered number 1996/000645/06, with its principal place of business at Corner Searle & Pontac Steets,Cape Town 8001, South Africa 1995/009967/07, (in short referred to herein as "The Operator"), under license by The Body Shop International Plc as a "The Body Shop Franchisee". Under the terms of its license the Operator also runs a cosmetics retail business in South Africa (in short "The Body Shop business"). In this document the terms in the first person, such as "we","us","our", denote the Operator, and terms in the second person, such as "you","your","yours",etc, denote you, the user/visitor of the Site. 

Purpose of the site

The purpose of the Site is to provide you with information about the business, our products and stores, the campaigns that we support and the activities we undertake. We do not sell products and services directly via this Site. 

Availability of the site 

We have taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times. 

Information on the site 

The information on the Site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness.

Product and service availability 

Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service or that the name and description of any product in your local shop will be the same as that included on the Site.

Ownership of materials on the site 

The Body Shop International Plc, unless otherwise stated,is the owner of all copyright and database rights in the Site and its contents. You may not publish, distribute, extract, re-utilise, or reproduce any part of the Site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our copyright notice or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country. 

Trade marks 

All brand, product and service names used in this Site are the trade marks, trade names or service marks of the Body Shop International Plc unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks without the prior written permission of the Body Shop International Plc or the owner of such trade marks, trade names or service marks. However, The Body Shop International Plc is not legally responsible for the operation, or the content of the Site, the exclusive responsibility for which rests with the Operator. 

External links 

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of these websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk. 

Disclaimer of warranties and liability 

To the fullest extent permitted by law all warranties (express or implied) in respect of the Site and the content of and your use of the same are excluded. 

Except in the case of death or personal injury caused by our negligence, to the fullest extent permitted by law we exclude all liability to you in respect of your use of this Site. 

Amendments of the terms 

We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the Site.